Predictive Workforce ™

ACF Technologies, global leader in customer experience management  and Analytikus, specialized in Machine Learning and Artificial  Intelligence formed an alliance to create a broader arrange of capabilities to improve our clients’ customer experience and reduce operational costs.

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Did you know that a 5 line queue means abandonment? Avoid it.

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Main benefits include:

•  Predict the number of people you will need in your branch beforehand.

•  Avoid client abandonment.

•  Enhance customer satisfaction when they visit your branch.

Predictive

Modeling

Math based models that helps you predict in a detailed manner the number of people you need in your branch.

Strategic Dashboards

Branch managers and regional directors could access this information anytime, anywhere.

Customized

Tuning

We provide services to achieve a ver customized tuning of our solution. Each of your branches work in their own way.